Hereby Dingbo will explain how we do the installation of our roll forming machine duiring COVID-19.
1st, we will test the machine with raw material in our plant to make sure the machine running well, and set up all the parameters in the PLC and touch screen. Then we will put the machine in the size it is going to produce and adjust all the correct parameters before the shipment, so you do not need to change anything when you got this machine.
2nd, when we disassemble the machine for debug, we take pics and videos so that you know how to connect them. Each machine has its pics and videos, which can show how to connect the cables and tubes, put the oils, put together the physical structures etc, we use air plug, which is more easy for cables connections.
3rd, when you receive the equipment, we will create a WhatsApp or Wechat group, our engineer and I will be in the group to support you in any doubt.
And we can do video call to guide you face to face to supply 4th, we will send a manual or instruction so that you understand all the meanings of the buttons and how to start the machine.
We have achieved many successes in installing more machines during COVID-19. There is no problem with the installation of your machine. Dingbo Technology offers the best quality and the best service for our clients, especially in this situation. You don't have to wait until the COVID pass. You can produce the profiles right away with our machines.